Customer service :
Timm, Paul R.,
Customer service : career success through Customer satisfaction / Paul R. Timm. - Third Edition. - vii, 232 pages ; 24 cm. - Neteffect. .
Includes appendix, index and bibliographical references.
Business management
Customers.
Service industries.
Interpersonal relations.
Computer communications.
Internet.
658.812 / T584
Customer service : career success through Customer satisfaction / Paul R. Timm. - Third Edition. - vii, 232 pages ; 24 cm. - Neteffect. .
Includes appendix, index and bibliographical references.
Business management
Customers.
Service industries.
Interpersonal relations.
Computer communications.
Internet.
658.812 / T584