عرض عادي عرض مارك عرض تدوب

Swartzlander, Anne,

Serving internal and external customers / Anne Swartzlander. - x, 294 pages ; 24 cm.

Includes index.

ISBN: 013028341X

Subjects--Topical Terms:
Business management

Subjects--Index Terms: Customer service

Index Terms--Genre/Form:
Business services.
Interpersonal relations.
Communication skills.
Problem solving.
Computer skills.
Internet.

Dewey Class. No.: 658.812 / S973