Service quality : (Record no. 154856)

MARC details
000 -LEADER
fixed length control field 00884cam a2200289 i 4500
003 - CONTROL NUMBER IDENTIFIER
control field joamsf
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20240714141126.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 240714t1989 ilu||||g |||| 00| 0 eng d
040 ## - CATALOGING SOURCE
Language of cataloging eng
Transcribing agency joamsf
Description conventions RDA
041 0# - LANGUAGE CODE
Language code of text/sound track or separate title eng
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 332.10688
Item number B534
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Berry, Leonard L.,
Relator term Author.
245 10 - TITLE STATEMENT
Title Service quality :
Remainder of title a profit strategy for financial institutions /
Statement of responsibility, etc Leonard L. Berry, David R. Bennett, Carter W. Brown.
250 ## - EDITION STATEMENT
Edition statement First Edition.
264 #1 - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Homewood, IL :
Name of publisher, distributor, etc Dow Jones-Irwin,
Date of publication, distribution, etc 1989.
300 ## - PHYSICAL DESCRIPTION
Extent xxi, 209 pages ;
Dimensions 24 cm.
336 ## - CONTENT TYPE
Source rdacontent
Content type term text
337 ## - MEDIA TYPE
Source rdamedia
Media type term unmediated
338 ## - CARRIER TYPE
Source rdacarrier
Carrier type term volume
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Economics
655 #4 - INDEX TERM--GENRE/FORM
Genre/form data or focus term Banks.
655 #4 - INDEX TERM--GENRE/FORM
Genre/form data or focus term Banking.
655 #4 - INDEX TERM--GENRE/FORM
Genre/form data or focus term Customers.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Bennett, David R.,
Relator term Contributor.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Brown, Carter W.,
Relator term Contributor.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type book
Source of classification or shelving scheme Dewey Decimal Classification
Holdings
Source of classification or shelving scheme Home library Current library Date acquired Inventory number Total Checkouts Full call number Barcode Date last seen Copy number Koha item type
Dewey Decimal Classification main library main library 05/11/2009 176846   332.10688 B534 0955488 05/10/2019 1 book