TY - BOOK AU - Bechtell,Michele L. TI - The management compass : : steering the corporation using hoshin planning / T2 - AMA management briefing SN - 0814423582 U1 - 658.4012 PY - 1995/// CY - New York PB - AMA membership, KW - Business management KW - Policy making KW - Quality KW - Strategic planning ER -