Timm, Paul R., <br/><br/>
Customer service :   career success through Customer satisfaction /  
Paul R. Timm. 
 - Third Edition. 
 - vii, 232 pages ;  24 cm. 
 - Neteffect. .
<br/><br/> Includes appendix, index and bibliographical references. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business management
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Customers.<br/>Service industries.<br/>Interpersonal relations.<br/>Computer communications.<br/>Internet.
<br/><br/><label>Dewey Class. No.: </label>658.812  / T584