TY  - BOOK
AU  - Gitlow,Howard S.
AU  - Oppenheim,Alan J.
AU  - Oppenheim,Rosa
AU  - Levine,David M.
TI  - Quality management / 
U1  - 658.562 
PY  - 2005///
CY  - New York
PB  - McGraw-Hill, 
KW  - Business management
KW  - Quality control
KW  - Management
N1  - Includes index
ER  -