TY - BOOK AU - O'Rourke,James S. TI - Management communication : : a case-analysis approach / SN - 0131860127 U1 - 658.45 PY - 2007/// CY - Upper Saddle River, NJ PB - Pearson Education, KW - Business management KW - communication administration KW - Communication planning N1 - Includes appendixes and index ER -