TY  - BOOK
AU  - Guaspari,John
TI  - I know it when i see it : : a modern fable about quality / 
SN  - 0814457878
U1  - 658.562 
PY  - 1985///
CY  - New York
PB  - Amacom, 
KW  - Business management
KW  - Industrial management
KW  - Quality control
KW  - Products
ER  -