TY - BOOK AU - Jeston,John TI - Business Process Management: : Practical Guidelines To Successful Implementations SN - 9781138738409 U1 - 658.533 PY - 2018/// CY - Oxon PB - Routledge KW - Business management KW - INDUSTRIAL MANAGEMENT KW - ORGANIZATIONAL CHANGE KW - PROCESS CONTROL KW - PRODUCTION PLANNING ER -