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Love thy customer : creating delight, preventing dissatisfaction, and pleasing your hardest-to-please customers / Rick Brinkman, Rick Kirschner.

By: Contributor(s): Material type: TextTextLanguage: English Publisher: New York : McGraw-Hill, 2006Edition: First editionDescription: ix, 133 pages ; 24 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 0071448020
Subject(s): Genre/Form: DDC classification:
  • 658.812 B858
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Holdings
Item type Current library Call number URL Copy number Status Date due Barcode Item holds
book main library Extended Library 658.812 B858 (Browse shelf(Opens below)) Link to resource 1 Available 0750770
Total holds: 0

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