000 00919nam a2200301zu 4500
008
020 _a0838906621
040 _beng
041 _aeng
082 0 4 _a025.50973
_bP314
240 0 4 _aIncludes bibliographical references and index
245 1 0 _aPatron behavior in libraries : a handbook of positive approaches to negative situations /
_cBeth McNeil, Denise J. Johnson.
300 _aviii,160p. ;
_c24 cm.
490 0 _aAla editions;
500 _aIncludes bibliographical references and index.
650 4 _aLibrary and information sciences
655 4 _aLibraries.
655 4 _aInformation users.
655 4 _aSecurity measures.
655 4 _aInformation services.
655 4 _aHandbooks.
655 4 _aUSA.
700 1 _aMcNeil, Beth
_eED..
700 1 _aJohnson, Denise J.
_eED..
942 _cBOOK
999 _c103161
_d103161
264 _aChicago :
_bAmerican Library Association,
_c1996.