000 00689nam a2200253zu 4500
008
020 _a1857390393
040 _beng
041 _aeng
082 0 4 _a025.52068
_bS799
100 1 _aClair, Guy
240 0 4 _aIncludes index
245 1 0 _aTotal quality management in information services /
_cGuy Clair.
300 _axxv, 261p. ;
_c24 cm.
490 0 _aInformation services management series;
500 _aIncludes index.
650 4 _aLibrary and information sciences
655 4 _aInformation services.
655 4 _aInformation management.
655 4 _aQuality control.
942 _cBOOK
999 _c103472
_d103472
264 _aWest Sussex :
_bBowker-Saur,
_c1997.