| 000 | 00884cam a2200289 i 4500 | ||
|---|---|---|---|
| 999 |
_c154856 _d154856 |
||
| 003 | joamsf | ||
| 005 | 20240714141126.0 | ||
| 008 | 240714t1989 ilu||||g |||| 00| 0 eng d | ||
| 040 |
_beng _cjoamsf _eRDA |
||
| 041 | 0 | _aeng | |
| 082 | 0 | 4 |
_a332.10688 _bB534 |
| 100 | 1 |
_aBerry, Leonard L., _eAuthor. |
|
| 245 | 1 | 0 |
_aService quality : _ba profit strategy for financial institutions / _cLeonard L. Berry, David R. Bennett, Carter W. Brown. |
| 250 | _aFirst Edition. | ||
| 264 | 1 |
_aHomewood, IL : _bDow Jones-Irwin, _c1989. |
|
| 300 |
_axxi, 209 pages ; _c24 cm. |
||
| 336 |
_2rdacontent _atext |
||
| 337 |
_2rdamedia _aunmediated |
||
| 338 |
_2rdacarrier _avolume |
||
| 650 | 4 | _aEconomics | |
| 655 | 4 | _aBanks. | |
| 655 | 4 | _aBanking. | |
| 655 | 4 | _aCustomers. | |
| 700 | 1 |
_aBennett, David R., _eContributor. |
|
| 700 | 1 |
_aBrown, Carter W., _eContributor. |
|
| 942 |
_cBOOK _2ddc |
||