000 00651cam a2200241 i 4500
999 _c155001
_d155001
003 joamsf
005 20240715150631.0
008 240715t1991 -uk||||g |||| 00| 0 eng d
040 _beng
_cjoamsf
_eRDA
041 0 _aeng
082 0 4 _a658.812
_bS964
245 0 0 _aSustaining customer care
250 _aFirst Edition.
264 1 _aLondon :
_bDC Gardner Group,
_c1991.
300 _a32 pages ;
_c24 cm.
336 _2rdacontent
_atext
337 _2rdamedia
_aunmediated
338 _2rdacarrier
_avolume
490 0 _aCustomer care for the financial sector.
650 4 _aBusiness management
655 4 _aCustomers.
942 _cBOOK
_2ddc