Maximizing customer satisfaction / (رقم التسجيلة. 108248)
[ عرض عادي ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00569nam a2200205zu 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | EN |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | EN |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 025.5 |
| Item number | S628 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Sirkin, Arlene Farber |
| 245 10 - TITLE STATEMENT | |
| Title | Maximizing customer satisfaction / |
| Statement of responsibility, etc | Arlene Farber Sirkin. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Towson : |
| Name of publisher, distributor, etc | Library Video Network, |
| Date of publication, distribution, etc | 1993. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | On 2 sides of 1 sound cassette (24min. each) ; |
| Dimensions | 24 cm. |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Library and information sciences. |
| 655 #4 - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Library users. |
| 655 #4 - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Librarians. |
| 655 #4 - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Communication skills. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | كتاب |
لا توجد مواد متاحة.